Perhaps we can answer a few of your frequently asked questions.  If your question is not listed below, or if you'd like to ask a more specific question, then please let us know.  RSI is always able to assist you.

Q: How can StreetSync Basic save my organization money?

A: StreetSync Basic lowers fuel and labor costs by reducing time spent driving, and time spent routing & dispatching.  Territory overlap and backtracking are essentially eliminated.  Drivers benefit from clear reports and logical stop sequences.

Q: Will StreetSync Basic be able to optimally sequence my routes?

A: Yes, StreetSync Basic automatically optimizes routes geographically and also allows you to manually edit routes to your liking.

Q: How is StreetSync Basic licensed?

A: StreetSync Basic allows you to pay a low monthly fee for access to the application.  There is no large up-front cost, as with many other systems.

Q: How much does StreetSync Basic cost?

A: StreetSync Basic is offered for $99 per month per known user.  This price is dependent on certain limits for stops and routes per day.  Please contact us to learn more.

Q: Does RouteSolutions offer a free evaluation time period for StreetSync Basic?

A: We certainly do.  Please complete the online form and submit your information to us in order to apply.

Q: Does StreetSync offer GPS/AVL vehicle tracking?

A: Yes, we offer vehicle tracking from TomTom Business Solutions.  The devices offered from TomTom Business Solutions include additional hardware and software that add capabilities such as the tracking of your devices in real-time, messaging back-and-forth with drivers, voice-guided turn-by-turn directions for your drivers, and more.  Please contact us to learn more.

 

Q: What digital maps are used by StreetSync Basic?  How recent are the maps and how are they updated? 

A: StreetSync Basic uses Microsoft Bing Maps for Enterprise (formerly Virtual Earth) as an embedded mapping and geographic tool.  We are licensed Bing Maps partners, which allows us to offer you these premium maps.  The maps are stored online, which means that they're continually updated automatically.  Each and every time that you utilize this application, you'll be utilizing very current digital maps.

Q: Can multiple users access this system?  How is data saved and stored?

A: StreetSync Basic is password protected and therefore you must have one or more paid users to utilize this routing service.  You are able to install and use the application via a very small and fast download and it works on any modern PC.  You can access the saved data from any PC, because your fleet information is stored safely within an online database.  If you have a decentralized routing need (such as with a large national company) and require multiple independent users, additional logins can be created for you.  Routes and Stops are not saved by this application, however, only your company data that is reused each and every day is retained.

Q: How can I get my customer information in and out of StreetSync Basic?

A: StreetSync Basic has easy-to-use wizards for both importing and exporting data.  Our program is Microsoft Excel-friendly and also imports from Microsoft Access databases.

Q: Can StreetSync Basic routes be exported to my field personnel for use in handhelds and/or navigation devices?

A: Yes.  StreetSync is able to export built routes to various devices such as certain Garmin devices, certain TomTom devices, and TomTom Business Solutions devices.  Via a simple wizard, you're able to load each device with one or more route files for that driver.  The driver can then follow that pre-loaded route itinerary and won't need to key-in addresses manually, worry about the efficiency of their stop sequencing, etc.  Please note that certain navigation devices are able to accept route files, while others can't.  Please contact us for additional information.  RouteSolutions is also a partner of TomTom Business Solutions.  TomTom offers special devices from their Business Solutions group and these devices offer additional internal components and therefore have additional capabilities such as vehicle tracking, sending work orders to/from devices, sending real-time 2-way messages, etc.