|
Enabling WEBFLEET.connect
Access |
|
Step-by-Step Instructions |
| |
| Note: These steps
are only needed for the one-time creation of a Data Loader log-in.
Future log-ins then require you to simply log-in with the established
credentials. |
| 1) Go to your browser and login to
WEBFLEET (via
https://telematics.tomtom.com/en_us/webfleet/products/login/?application=webfleet) as you do normally but
ensure that you
login as your one 'admin' account. |
| 2) Go to the 'Users' area as shown here
(if it does not appear, you're not logged-in as 'admin') (new interface)
|
| 3) You'll want to add a new user.
To add a new user, you'll click on the 'New' button to the right of the
screen once you're showing the Users area. (new interface)
|
| 4) You'll now add your new user.
We ask that you name this user 'dataloader' as
this user should be used specifically for this upload to WEBFLEET
process. You'll want to note also the email that you provide
because it will email you a temporary password for the account.
Important: that temporary password will need to be changed once you login for the first time
and that process is described below.
(new interface)
Just make sure you choose 'Administrator' type and leave all the other
access rights in place as-is.
|
5) It is very important that you have the
'WEBFLEET.connect' box checked.
Once you've entered your settings, click
'Save' to proceed. You'll be emailed, so go check your inbox for
your credentials (with temporary password).
|
| |
| 6) Go to your email inbox. This
is the email address that you supplied when you created this new user a
few steps ago. Your inbox should have an email from TomTom and
that email should have a temporary password for your new 'dataloader'
account. Please select and copy that password from the email text. |
| |
| 7) Go to your browser and login to
WEBFLEET (via
https://telematics.tomtom.com/en_us/webfleet/products/login/?application=webfleet) as you do normally but
ensure that you
login as your newly created 'dataloader' account. You'll enter
your account name, 'dataloader' as your user name (if that is the name
you selected), and now you'll paste your temporary password that you
copied from your email. It should allow you to login and will
prompt you to select your permanent password. We recommend a
password without special characters but one that has at least 8
characters and that has numbers and letters (both capital and lower).
Please note this password, it cannot be retrieved in the future (it can
only be reset). If successful, the
app will show you that the password has indeed been reset.
 |
| |
8) Launch the Data Loader application
and enter your new credentials for your 'dataloader' user. Your
login credentials should be youraccountname/dataloader/goloader (if you
followed our recommendations above). The wizard should remember
your credentials for you but please make a note of them. All too
often they are forgotten and we're contacted to ask what these
credentials are. We don't know and can't gain access to those
credentials so please take note of them.
You
should be able to advance through the wizard now that both the account
and your user have been enabled for WEBFLEET.connect access. |
| |